One of the key challenges of any eCommerce business is client retention and with the help of better customer service. Managing business processes efficiently and ensuring there are no glitches in the system would ensure that the client does not face any sort of operational issues while making payments or receiving the products or services. Here are some key essentials of eCommerce invoicing:
Integrated Invoicing
As an eCommerce store, one can integrate the billing solution to send out invoices automatically from the eCommerce store. Integrated solutions like provide customised billing solutions for eCommerce requirements.
Recurring Billing Solutions
In case of B2B and SaaS based eCommerce solutions where the business has to manage subscription billing, a recurring billing solution can be really helpful.
Setting up recurring profiles helps in automatically sending out invoices to client mailbox at the time of renewal.
Multiple Currencies
Most eCommerce businesses have global clients. The business therefore need a solution that can provide the option of billing clients in their own language. This makes it easier for the client to understand the invoice clearly and make payments in their own currency.
Besides this multilingual invoicing is also a feature that eCommerce businesses are looking for. This tool is helpful in making the invoicing process simpler for clients.
Integration with Supply Chain and CRM Solutions
Most eCommerce businesses have an CRM system in place for achievement of better business growth through improved client relationships. A client relationship management system typically helps in management of leads and campaigns for the business.
The solution helps in running loyalty programmes and providing interesting discounts and offers to customers.
Integrating the existing CRM and invoicing solutions helps in improving the productivity of the organization, many times over. This can help in leveraging the invoice reports for creating improved loyalty programmes for different customers.
Each campaign can have separate requirements which can be automated to ensure smooth invoicing and operational workflow.
Similarly a supply chain solution ensures that all the goods and resources are available at the time of customer requirements. Integrating the supply chain solution with the billing solution ensures that the inventory can be backordered whenever requires. At the same time, it helps keeping the most appropriate level of inventory.
An integrated solution helps in improving the efficiency of business processes.
Error Free Invoices
One of the biggest priority of an eCommerce business invoicing is to send out invoices that are free of errors. The process of automatic invoice approval and verification, goes a long way in ensuring that the invoices are free of error. This ensures that the business does not have to face issues related to invoice exceptions and disputed invoices. Setting up auto-bill profile helps creating an efficient and error free invoicing system.
Using an appropriate invoicing solution like Invoicera, goes a long way in helping to simplify the invoicing process. Here are some of the key features of Invoicera:
- Integration with eCommerce platforms
- Integration with existing ERP and CRm Solution
- Custom Workflow Management
- Automated Invoicing Solutions
